TravelSure
What TravelSure is and how it protects your trip
What is TravelSure?
TravelSure is an optional disruption service you can add to your trip when you book, for a set price per person. If your flight is delayed or cancelled, we step in to keep your journey on track, going further and faster than the airline on its own.
What TravelSure does for you
- We step in sooner, after only a three-hour delay. Most airlines wait five hours or even more.
- We find you a new flight fast, even with a different airline if that gets you there sooner.
- We monitor your flight in real time and let you know about disruptions early, often before they become a problem.
- You get 24/7 help from real people, with no long holds or endless transfers.
How it works if your flight is disrupted
Because we're tracking your flight, we often spot a delay or cancellation before you do. Our team looks for the next best way to reach your destination and helps you rebook, so you're looked after instead of sorting things out on your own at the airport.
Your airline rights stay the same
TravelSure works on top of the rights you already have. You still keep any refund or compensation you're entitled to from the airline. TravelSure adds protection and options, not restrictions.
Related topics
ConnectSure
Protection for your connection
If your connection is affected
What to do if something goes wrong
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