Customer service
24/7 support available
We're available 24/7, no matter where in the world you are or when you need us. Whether you're planning your trip or already on your way, our team is always ready to help.
WAYA is powered by Dohop, so when you reach out, you're talking directly to the team behind the platform. We offer support in 8 different languages so you can always get help in a language you're comfortable with.
We're here when it matters most
In case of delay or cancellation that causes you to miss your flight, please contact us directly. We will help you find an alternative flight and communicate with the airlines to help get the best outcome for you.
How to reach us
You can contact us through Live Chat, WhatsApp, or Facebook Messenger, whatever works best for you. For the quickest response, have your name, booking number, and email address ready.
Self-service
Many common questions are answered in our customer service FAQ, where you can find information about booking, managing your trip, and more.
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WAYA is a booking site powered by Dohop to bring you a wider range of destinations.