Question 1

What is WAYA?

Accepted Answer

WAYA connects flights from different airlines into one seamless journey. We handle the complex details—like finding the best connections—so you can enjoy a smooth, stress-free travel experience.

Question 2

How does WAYA help if I miss a connection?

Accepted Answer

If your plans are disrupted, our support team is here to assist. By adding ConnectSure to your booking, you’ll gain enhanced support to keep your journey on track. Just reach out to us, and we’ll find the best solution to get you where you need to go.

Question 3

What should I know about boarding passes?

Accepted Answer

You’ll receive your boarding passes directly from the airlines when you check in online. WAYA will guide you every step of the way to make sure everything is clear, simple, and seamless.

Question 4

What does WAYA’s booking fee cover?

Accepted Answer

Question 5

Can I leave a review for WAYA?

Accepted Answer

Question 6

How does WAYA ensure smooth connections?

Accepted Answer

WAYA plans every connection using Minimum Connection Times (MCTs), ensuring you have enough time to move between flights without rushing. We take care of the details so your journey feels seamless.

Question 7

What is self-transfer?

Accepted Answer

Self-transfer means you hold separate tickets for each part of your journey and manage check-ins and luggage yourself during layovers. With WAYA, we simplify this process by providing clear guidance at every step—whether it’s about collecting luggage, checking in, or finding your next gate.

Question 8

What currency will I be charged in?

Accepted Answer

The currency for your booking depends on the airlines you’re travelling with. Prices shown on WAYA are based on current exchange rates and may vary slightly. Check with your card provider to confirm it supports transactions in other currencies.

Question 9

Can I make changes to my booking after purchase?

Accepted Answer

Question 10

What should I know about luggage allowances for connecting flights?

Accepted Answer

Question 11

Is travel insurance available with WAYA?

Accepted Answer

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